• Orders received on a Sunday or a Monday ship on the next business day. For business hours & directions to our store, please visit
  • Orders are shipped via Canada Post. Orders shipped within British Columbia arrive in 1 to 3 business days. We will contact you to confirm pricing for international shipments.
  • COVID-19 Update: Want your products faster? We offer free pick up by appointment or free home delivery to homes in Vancouver, North Vancouver, West Vancouver and Burnaby.



  • Items are refundable within 14 days with receipt and in original packaging.

    (COVID-19 Update) This return period has been extended to 14 days after our scheduled re-opening date. Please check our voicemail message for up-to-date information.


  • Worn or modified items are not refundable. Certain exceptions apply. Contact store for details.
  • A $25.00 restocking fee applies to damaged packaging. Please ensure not to attach or tape up original packaging.
  • Clearance and sale items are non-refundable and non-exchangeable.


Return Address

Foot Solutions
2620 West Broadway
Vancouver, BC V6K 2G3


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